Privacy Policy

Privacy Policy of INTRAC

At INTRAC, our priority is to protect your privacy and ensure the security of the personal data you provide us. This privacy policy outlines how we collect, use, store, and protect your personal information, as well as your rights regarding it, in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).

1. Responsible for Personal Data Processing

INTRAC, located at [full address], is responsible for processing your personal data. If you have any questions about this policy or the handling of your information, you can contact us via email at info@intrac.mx or call us at 8110056657.

2. Personal Data Collected

We collect personal data that you provide directly to us when interacting with our services, such as:
- Identification data: full name, address, email, and phone number.
- Billing data: fiscal and payment information necessary to process purchases or issue invoices.
- Technical data: IP address, browser information, operating system, and data about your interaction with our website through cookies and similar technologies.

Additionally, we may collect other personal data when necessary to fulfill our legal or contractual obligations.

3. Purposes of Data Processing

Your personal data will be used for the following purposes:
- Primary purposes:
  - Provide the products and services you request.
  - Process payments, billing, and product shipments.
  - Provide technical support and resolve inquiries related to our services.
- Secondary purposes:
  - Send promotional information, offers, or advertisements related to our services.
  - Conduct satisfaction surveys or analyze consumer habits.
  - Create user profiles to offer personalized content.

If you do not agree with the secondary purposes, you may object by contacting us at any time.

4. Transfer of Personal Data

Your personal data will not be transferred to third parties without your consent, except in the following cases:
- To comply with legal or regulatory obligations.
- To protect our rights in the event of legal disputes.
- To essential service providers, such as payment platforms or shipping services, under strict confidentiality measures.

5. ARCO Rights

You have the right to access the personal data we hold about you, rectify any inaccurate or incomplete data, cancel the processing of your data when you consider it unnecessary for the specified purposes, and object to the processing for legitimate reasons.

To exercise these rights, you must send a request to the email address info@intrac.mx or the indicated address, including your name, contact information, an identity verification document, and a clear description of the right you wish to exercise.

6. Use of Cookies and Similar Technologies

Our website uses cookies and similar technologies to optimize your browsing experience. These cookies help improve the performance of our website and offer you more relevant content. You can disable cookies from your browser settings if you prefer.

7. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be published on our website [specific URL], so we recommend reviewing it periodically.

8. Contact

If you have any questions or concerns about this privacy policy or want more information about how we handle your personal data, you can contact us via email at info@intrac.mx or call us at 8110056657.

At INTRAC, we are committed to protecting your personal data and complying with applicable legal regulations.